Privacy Policy

We collect information that you provide directly to us when you create an account, subscribe to our services, or contact our support team. This includes:

• Account Data: Name, email address, and password credentials.
• Profile Data: Your target exam (IELTS, TOEFL, Cambridge), target scores, and test dates.
• Performance Data: Your practice test answers, AI-evaluated writing and speaking submissions, and generated feedback.
• Payment Data: Handled securely via our payment processor (Stripe). We do not store your full credit card information.

We use the information we collect to deliver a highly personalized and effective learning experience. Under the GDPR, our legal basis for processing this data includes:

• Contractual Necessity (Art. 6(1)(b) GDPR): To provide, maintain, and improve the platform, generate AI feedback, and process transactions.
• Consent (Art. 6(1)(a) GDPR): For optional tracking cookies (like Google Analytics) which you can withdraw at any time.
• Legitimate Interest (Art. 6(1)(f) GDPR): To send technical notices, security alerts, and support messages.

The security of your personal data is our priority. We implement enterprise-grade security measures to protect your information:

• All data is encrypted in transit using SSL/TLS protocols.
• Passwords are securely hashed and salted.
• We utilize industry-standard infrastructure to prevent unauthorized access.

Data Retention

We retain your personal information only for as long as your account is active or as needed to provide you services. If you choose to delete your account using the dashboard tool, all associated practice test data, transcripts, and profile information will be permanently deleted from our active databases immediately.

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates.

We use specific third-party service providers to help us operate our business, such as:

• Stripe: For secure payment processing.
• Google Analytics: To understand how users engage with our platform.
• AI Partners: Your anonymized writing and speaking responses may be processed via AI APIs (like Google Gemini) to generate feedback. No personally identifiable information is sent to these models.

As a resident of the European Union (or under applicable local laws), you have the right to:

• Access & Portability: Request and download a copy of the personal information we hold about you (available in your Dashboard).
• Correction: Request the correction of inaccurate personal information.
• Erasure: Request the deletion of your personal information ("Right to be Forgotten", available in your Dashboard).
• Withdraw Consent: Opt-out of non-essential cookies or marketing communications at any time.
• Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority (Datenschutzaufsichtsbehörde) in your country of residence if you believe our processing violates the GDPR.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: